IT & Software

3DExperience Application Support (ITAR)

Katalyst Healthcares & Life Sciences

Cleveland · Ohio · United States

Job Description Job Description Job Description:
  • Provide support for 3DEXPERIENCE application in an ITAR (International Traffic in Arms Regulations) compliant environment.
  • Troubleshoot application, performance, and integration issues across multiple 3DX modules.
  • Ensure all data access, handling, and operations comply with ITAR and corporate data security policies.
  • Work closely with the business, development, and infrastructure teams to resolve incidents and service requests.
  • Monitor system logs, user activity, and error trends to proactively resolve recurring issues.
  • Participate in patching, version upgrades, and system maintenance with minimal disruption to operations.
  • Maintain incident and resolution documentation for audits and knowledge sharing.
  • Conduct root cause analysis (RCA) and implement preventive measures.

Reference: WJ-2_127677391 · Posted 09 Nov 2026, 01:47 PM

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