Agentforce Developer

In this role you will design, build and optimise AI-powered agent solutions on the Salesforce platform to enable intelligent automation and conversational experiences. You will work within our Salesforce practice to deliver scalable, secure solutions and deepen expertise in AI, automation frameworks, and Salesforce innovations. You’ll collaborate with architects and leads to shape architecture, implement AI-driven workflows, and ensure performance and governance. This is a hands-on opportunity to drive Salesforce AI transformation at scale while ensuring security and compliance. A valid UK SC or the ability to obtain it is required.

• Design and configure Agentforce agents aligned to business use cases
• Build AI-driven workflows using Flow, Apex, and orchestration tools
• Implement conversational and automation capabilities across Sales and Service use cases
• Configure prompts, grounding strategies, guardrails, and agent behaviours
• Support testing, optimisation, and monitoring of AI agent performance
• Develop custom solutions using Apex, Lightning Web Components (LWC), and declarative tools
• Build integrations using REST/SOAP APIs and event-driven patterns
• Ensure scalability, performance, and adherence to platform limits
• Support CI/CD pipelines and version control best practices
• Collaborate with Solution Architects and Technical Leads on solution design
• Participate in technical design sessions and backlog refinement
• Contribute to effort estimation and sprint planning
• Support documentation and knowledge sharing
• Ensure compliance with security, data privacy, and AI governance standards
• Apply Salesforce and AI best practices to reduce technical debt
• Contribute to reusable frameworks and accelerators within the practice

• 3–5+ years Salesforce platform development experience
• Experience with Apex, LWC, and Salesforce automation tools
• Exposure to Agentforce, Einstein, AI automation, or conversational solutions
• Strong understanding of data modelling and integration patterns
• Experience working in Agile delivery environments
• Salesforce Platform Developer I (required)
• Platform Developer II (desirable)
• Salesforce AI / Agentforce certifications (where applicable)
• Additional cloud certifications (Sales, Service, Experience) beneficial
• Independently delivers well-scoped development tasks
• Demonstrates growing expertise in AI-driven Salesforce capabilities
• Balancing declarative and programmatic approaches effectively
• Experience with JavaScript/Lightning components
• Automated testing experience (e.g. Provar, Selenium) - desirable
• Able to understand large / complex systems and both review and pick-up existing implementations for in-life enhancement
• Able to work as part of a small Agile team, collaborating with and supporting others - flexing roles and responsibilities as needed

• Strong problem-solving and analytical mindset
• Strong communication, time-management and multi-tasking skills
• Ambition to grow toward Technical Lead or SME capability
• Apex
• Lightning Web Components (LWC)
• Salesforce automation tools