Application & Integration Engineer

In this role, you will support and maintain application integrations, focusing on incident investigation and issue resolution across connected systems. You will work with SQL Server and SSIS to monitor data transfers, diagnose failures, and implement fixes. Collaboration with application owners, technical teams, and third-party suppliers is key to maintaining operational knowledge and service quality. You will assist with upgrades, changes, and release activities, contributing to testing and validation to keep integrations reliable. This position sits within the SSCC team, contributing to critical aircraft support services and a larger mission to enable safe, technology-led defence and air‑s

• hybrid working arrangements
• rewards tailored to your needs
• support for financial and personal wellbeing
• balanced lifestyle
• inclusive workplace

• Investigate and resolve incidents affecting application integrations and connected systems
• Monitor integration processes and validate data transfers between systems
• Perform root cause analysis on integration failures and implement corrective actions
• Document support procedures and collaborate with application owners, technical teams, and third-party suppliers
• Support application upgrades, system changes, releases, testing, and ITSM activities including incident, problem, change, and service request management

• Experience supporting Microsoft SQL Server databases; querying, updating & transforming data with T-SQL
• Experience in ITSM/ITIL environments managing incidents, service requests, root cause analysis, and change activities
• Experience producing support documentation and collaborating with business users, technical teams, and third-party suppliers
• Ability to support system changes and releases; maintain technical documentation and work with users and suppliers
• Experience supporting and troubleshooting Microsoft Windows Server operating systems, scheduled tasks, services, and hosting environments
• Proven experience supporting business-critical enterprise applications ensuring availability and reliable issue resolution

• Collaborative cross-functional communication
• Analytical problem solving
• Attention to detail
• Microsoft SQL Server
• SSIS (SQL Server Integration Services)
• T-SQL