Application Services Specialist

In this role you will ensure the seamless functionality and performance of SCC’s applications as part of the IT operations team. You will collaborate with cross-functional groups to understand business needs, configure and deploy applications, and provide end-user support. You’ll troubleshoot, upgrade, and stay aligned with emerging technologies to maintain a robust, secure environment. This is a hands-on, collaborative position at Europe’s largest privately-owned IT company, with hybrid working and a focus on delivering excellent service.

• large company benefits
• volunteering days (2 paid)
• hybrid working
• career development opportunities

• Deep understanding of the primary application and its functionalities
• Knowledge of how data from the primary application is used and how it relates to integrated apps
• Evaluate and understand the workings of integrated applications and their impact on system performance
• Collaborate with end-users and teams to capture evolving business needs
• Monitor changes in the business landscape and adapt strategies accordingly
• Produce clear documentation of the primary application and its connections
• Translate technical concepts for business users to support applications
• Provide user support and guidance for the primary and related applications
• Proactively identify and resolve issues to improve efficiency and performance
• Work as a team player to foster continuous improvement in application management

• Expertise in the primary application and its functionalities
• Strong data management understanding and ability to optimize data flows
• Experience with evaluating and managing integrated applications
• Effective communication skills for non-technical stakeholders
• Proactive change management awareness
• Proven documentation skills detailing applications and connections
• Ability to provide user support and guidance on applications
• Collaborative and proactive problem-solving mindset

• Collaborative
• Effective communicator
• Proactive problem solving
• Primary application expertise
• Data management
• Integration competency