AWS Cloud Support Consultant

Configure AWS cloud environments and troubleshoot infrastructure as a Cloud Support Consultant with Vision33 in Western Canada. Work Pacific Time hours supporting clients. Vision33 is hiring a Cloud Support Consultant for its TotalCare Support Team. You will provide Tier 2 infrastructure support across SAP Cloud and AWS managed services. The position handles incidents, requests, and escalations across Windows and Linux systems. Success requires rapid triage, prioritization, context switching, and service quality within defined SLAs. Key Responsibilities:

Manage client incidents through troubleshooting, resolution, and complex escalations Configure, deploy, and maintain AWS cloud environments Monitor performance using CloudWatch and CloudTrail Perform AWS system restores for Windows Server and SUSE Linux Develop PowerShell and Bash automation scripts Requirements:

Minimum five years supporting AWS cloud environments Minimum five years supporting network infrastructure Experience supporting Windows and Linux mission-critical systems Server administration and security protocols competency Availability for required Pacific Time working hours Apply your AWS troubleshooting, infrastructure support, and automation expertise to Vision33's client-focused cloud operations in Western Canada.

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