BMO Personal Banking Representative
BMO
Deliver exceptional personal banking service at BMO, using customer needs analysis and digital guidance to support everyday financial decisions. Work across branches or channels as market needs require.
As a Customer Service Representative, you will support banking services, transactions, inquiries, and customer conversations. Use interpersonal, listening, problem-solving, and communication skills to understand personal banking and credit card needs. Collaborate with BMO colleagues, refer customers to specialists, and help them use digital options confidently.
Key Responsibilities:
- Welcome customers and complete banking transactions and service requests
- Identify needs and provide advice on financial solutions
- Initiate referrals to BMO colleagues and specialists
- Guide customers through digital and self-serve banking options
- Manage and reconcile cash between treasury and branch units
Requirements:
- No prior experience necessary
- Related post-secondary degree or certification desirable
- Strong interpersonal, listening, and problem-solving skills
- Confident use of digital tools and applications
- Basic verbal, written, organization, and collaboration skills
Bring personal banking knowledge, digital confidence, and customer-focused communication to BMO’s branch and market teams.
#J-18808-LjbffrReference: WJ-3875_16158959 · Posted 11 Nov 2026, 09:07 PM