CBTS Manager Banking Technology Operations

Manage CBTS technology operations from Montreal on a hybrid basis. Coordinate teams, projects, controls, and banking applications across three countries.

As CBTS Manager, you will lead application development and support for corporate banking and transverse systems serving the US, Brazil, and Canada. Your responsibilities include project management, operational management, systems research, service integration, and process oversight. You will work with business lines, department managers, Head Office, third parties, and onshore or offshore teams to maintain effective services.

Key Responsibilities:

• Direct research on internal and customized third-party systems
• Conduct feasibility studies and recommend appropriate actions
• Oversee change, incident, problem, and knowledge management
• Coordinate demand, obsolescence, and operational controls
• Lead teams during critical periods and continuous improvement

Requirements:

• Experience supporting applications across US, Brazil, and Canada
• Knowledge of Corporate Banking IT and support functions
• Ability to manage projects and operational activities
• Ability to coordinate distributed teams and external providers
• Capability to evaluate and improve department procedures

Lead CBTS application operations through structured controls, project coordination, and banking technology support for Crédit Agricole CIB.