AI & Emerging technologies

Chatbot Developer

Pacer Group

Toronto · Ontario · Canada

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Chatbot Content Developer- Documentation Modernization AI Enablement will be responsible to Review| analyze| and improve technical documentation used as chatbot knowledge sources.

  • Convert Confluence content into Markdown and documentation-as-code formats.
  • Use GitHub Copilot and AI tools to improve documentation quality and structure.
  • Develop and enhance automation scripts for content conversion and migration.
  • Collaborate with engineering and DevOps teams to improve chatbot knowledge sources.
  • Resolve documentation issues related to formatting| links| images| and metadata.

Skills:

  • 5+ years of scripting/automation experience using Python or Java
  • Strong experience with Markdown documentation and Git-based repositories
  • Confluence administration, content organization, and migrations
  • Git, GitHub, Bitbucket, and SCM platforms
  • Content transformation and automation script development
  • Hands-on experience with GitHub Copilot or AI-assisted development tools
  • Documentation-as-Code practices
  • Strong documentation and communication skills

EEOC Compliance:

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment.

DISCLAIMER

AI Usage Policy: Pacer Group uses AI to assist in screening applications. Final hiring decisions are made by human recruiters based on qualifications and experience.

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Reference: WJ-4483_1564847 · Posted 09 Nov 2026, 02:39 PM

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