IT & Software

Cloud Billing Support Engineer

Skillhub Solutions Inc.

Southwestern Ontario · Ontario · Canada

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Resolve cloud billing issues at scale as a Cloud Billing Support Engineer with Google in Waterloo, Ontario. Apply scripting and customer advocacy daily.

Google is hiring for a cloud billing enablement role supporting Workspace, Google Cloud Platform, and AI/ML customers. This full-time position centers on major customer issues, level-two support, coding or scripting, and documentation updates. The work supports a global 24/7 team.

Key Responsibilities:

  • Own major customer billing issues through resolution
  • Provide level-two support within a global 24/7 team
  • Code or script solutions for billing support needs
  • Advocate for product improvements based on customer issues
  • Create and update self-help resources and documentation

Requirements:

  • Ability to resolve billing issues at scale
  • Capability to provide level-two customer support
  • Coding or scripting experience for support work
  • Ability to create and update documentation
  • Availability for a global 24/7 team

Use coding, scripting, and customer advocacy to improve billing support for Google Cloud, Workspace, and AI/ML customers.

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Reference: WJ-4483_1569280 · Posted 11 Nov 2026, 04:56 AM

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