Cloud Infrastructure Engineer

In this role you will drive cloud infrastructure support and improvement across Azure, Microsoft 365 and other cloud platforms for our UK and North American operations. You will join a cross-border international Cloud Infrastructure team during a major IT transformation, taking ownership of cloud projects and DevOps activities. You’ll work closely with colleagues in multiple regions to ensure secure, resilient services and clear technical documentation. This is a chance to broaden your experience, impact global cloud services, and contribute to our growth and mission.

• Competitive salary
• 25 days holiday plus bank holidays
• Discretionary annual bonus
• Pension scheme with employer matched contributions
• Life assurance
• Free parking

• Support, monitor and develop cloud environments across the UK and North America (Azure, Microsoft 365, GCP, Cloudflare).
• Maintain security, resilience and up-to-date systems through controls, patching, backups and data continuity.
• Troubleshoot escalated incidents with Service Desk, Digital Product Engineers and external partners.
• Take technical ownership of cloud infrastructure projects and support DevOps activities, including CI/CD pipeline administration.
• Monitor capacity, performance and costs to aid resource and budget planning.
• Maintain accurate technical documentation, CMDB and service reporting.
• Share knowledge with international teams and develop expertise in cloud infrastructure, security and service management.

• AZ-104 Azure Administrator Associate certification
• MS-102, SC-300 (or equivalent experience)
• Solid background managing Azure and MS 365 in a large/complex organisation
• Strong Azure experience (App Services, Storage Accounts, Virtual Networks, VPN Gateways) and M365 administration
• Scripting/automation with Azure CLI, PowerShell, Bash
• Understanding of IP protocols, firewalls, VPNs and cloud security best practices
• Experience with monitoring dashboards, patching, reporting and documentation
• Ability to work with third-party support and manage incidents within SLAs
• Collaborative, methodical approach; proactive troubleshooter; clear communicator

• collaborative
• clear communicator
• proactive troubleshooter
• Azure
• Microsoft 365
• GCP