Cloud & Infrastructure Senior Analyst

Shape and improve the cloud and infrastructure that colleagues rely on every day, while taking ownership of technologies that matter across the firm.

As a Cloud & Infrastructure Senior Analyst, you'll help enhance and transform cloud and infrastructure services, improving the technology experience for colleagues and clients. You'll combine hands-on technical ownership with project leadership, cloud migration and continuous improvement.

This role can be based in either our Southampton or Jersey offices.

What your day-to-day will look like

• Own assigned infrastructure products, developing deep expertise and taking responsibility for their development and support.
• Design, manage and improve cloud systems with security and privacy built in from the outset.
• Lead infrastructure projects from inception through implementation and handover to operational support.
• Maintain and improve services including Microsoft 365, Windows, VMware, Citrix, networks, storage and backups.
• Mentor less experienced colleagues and work with users, suppliers and technical teams to resolve complex issues.

What you’ll bring

• Three to five years’ experience working with infrastructure systems and services.
• Experience with VMware, Microsoft Windows, Microsoft 365, Exchange Online, Intune, Teams and Citrix XenApp.
• Experience managing global communications networks and troubleshooting infrastructure systems.
• The ability to explain technical information clearly to technical and non-technical audiences.

Who you are

You're analytical, proactive and security-minded, comfortable working independently and prioritising complex technical work. You combine strong problem-solving with excellent customer service and collaborative working.

What we offer in return

• 25 days' annual leave, with the option to buy or sell up to five days per financial year.
• Discretionary bonus scheme.
• Life Assurance at 4x.
• Permanent health insurance.