Cloud Ops Engineer

In this role you will own the operational support, maintenance and deployment of Oracle Cloud applications. You will work with the Cloud Ops Lead and vendor teams to ensure high availability, security and performance of cloud environments. You will monitor systems, handle incidents and service requests, and drive continuous improvement through automation and documented processes. This position sits within the Oracle Cloud Technology Team, supporting global Finance and People functions and enabling reliable cloud operations. A strong focus on governance, audits, and responsive service delivery makes this a meaningful impact role.

• Flexible work
• Health and wellbeing rewards
• Share purchase plan with company contribution
• Recognition awards
• Team get-togethers
• Career development opportunities

• Provide L2/L3 support for Oracle Cloud applications (Fusion, CRM on Demand, Eloqua) and related infra
• Monitor cloud environments and perform health checks to ensure reliability and performance
• Process service requests including user access provisioning and configuration changes
• Conduct root cause analysis for recurring or high-impact issues and implement lasting solutions
• Maintain incident/change records and contribute to knowledge bases and docs
• Ensure compliance with internal controls, audits, and regulatory standards
• Identify improvements to deployment practices and automation to enhance reliability
• Proactively detect monitoring gaps and incidents to strengthen business continuity

• Experience with Oracle Fusion HCM, ERP, EPM, CRM on Demand, Eloqua and related Oracle cloud platforms
• Knowledge of release planning, deployment management and change control
• Understanding of cloud infrastructure concepts, integration environments and vendor management
• Experience with automation platforms (e.g., Rapid4Cloud) for deployments and tasks
• Experience coordinating release/deployment activities with change control and auditability
• Bachelor’s degree in IT/CS/engineering or related field
• Experience in enterprise cloud operations, service delivery targets and incident escalation
• Excellent verbal and written communication skills

• Excellent communication
• Customer-focused service orientation
• Collaborative and proactive problem-solving
• Oracle Fusion HCM, ERP, EPM, CRM on Demand
• Oracle Cloud platforms
• Eloqua