Cloud Service Delivery Lead

Cognizant Technology Solutions Corporation in Vancouver, BC, is seeking a Service Delivery Manager to oversee infrastructure and support services, ensuring SLAs and KPIs are met while managing governance, stakeholder relationships, and continuous improvement.

The role is hybrid, requiring 3 days per week in a Cognizant office in Vancouver. You will lead incident, problem, and escalation management, coordinate cross-functional teams, and deliver service reporting with executive updates.