Cloud Support Engineer

Cloud Support Engineer | VMware | OpenStack | Windows Server | Linux | PowerShell | Outside IR35

Location: Mostly Remote (Once a month onsite travel to Manchester)

Contract: Until 31st March 2027

Pay: Up to £550 (Outside IR35)

We're partnering with an established UK technology organisation specialising in cloud infrastructure and managed services, looking for experienced Cloud Support Engineers to support their existing infrastructure during a large‑scale cloud migration programme.

Working alongside an experienced engineering team, you'll be responsible for the day-to-day management, maintenance and support of customer environments running on a VMware‑based cloud platform as well as focusing on migrating workloads onto a new OpenStack platform.

As a Cloud Support Engineer, you will:

• Provide day‑to‑day support and management of customer infrastructure across a VMware‑based cloud environment
• Manage and maintain Windows Server environments, including Windows Server 2012+
• Support and troubleshoot Microsoft Exchange, IIS, Active Directory and Office 365
• Use PowerShell scripting to automate and assist with the management of customer environments
• Maintain VMware‑based virtualisation solutions, supporting virtual machines and infrastructure services
• Manage and maintain Veeam backup solutions, ensuring backup processes remain reliable
• Support and maintain Linux‑based environments using shell commands and scripting
• Troubleshoot infrastructure issues, ensuring customer environments remain stable and operational
• Work alongside internal engineering teams supporting a wider VMware‑to‑OpenStack migration programme

We're looking for a Cloud Support Engineer with:

• Proven commercial experience in VMware infrastructure support or cloud infrastructure engineering
• Strong working knowledge of Windows Server 2012+ and associated Microsoft technologies
• Experience supporting Microsoft Exchange, IIS, Active Directory and Office 365
• Practical experience using PowerShell scripting for infrastructure management and automation
• Familiarity with managing and maintaining VMware‑based virtualisation environments
• Experience managing and maintaining Veeam backup solutions
• Working knowledge of Linux‑based environments, including shell commands and scripting
• Experience supporting customer‑facing cloud or managed service environments
• The ability to work independently, troubleshoot technical issues and hit the ground running
• Experience within a Managed Service Provider (MSP) environment would be advantageous