IT & Software

Customer-Facing Network Solutions Engineer

FDE Times

Remote · Nationwide · Canada

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Use network architecture and cloud infrastructure expertise to solve complex customer challenges as a Forward Deployed Engineer at Tailscale.

Tailscale needs a technically proficient, customer-centric engineer for strategic enterprise accounts. You will prototype bespoke integrations, support deployments, and create reusable assets from customer solutions. Your work combines consultative guidance, structured troubleshooting, and close collaboration across sales, product, engineering, and support.

Key Responsibilities:

  • Prototype integrations, tooling, and bespoke network solutions
  • Validate customer solutions through structured experimentation and testing
  • Provide technical guidance, configuration, and troubleshooting support
  • Build reference architectures, documentation, FAQs, and guides
  • Relay customer insights to product and engineering teams

Requirements:

  • Six-plus years in technical roles
  • Two-plus years in customer-facing technical positions
  • Enterprise customer experience in a consultative capacity
  • Networking, VPN, security, AWS, GCP, or Azure knowledge
  • Experience with Docker, Kubernetes, or DevOps technologies

Bring solutions engineering, cloud infrastructure, and customer communication skills to improve enterprise adoption of Tailscale.

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Reference: WJ-2742_587303 · Posted 14 Nov 2026, 12:23 AM

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