IT & Software

Desktop Deployment Engineer- Level 1

TXP Talent

London · Greater London · United Kingdom

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Overview

In this role you will support a Windows 11 migration project onsite in Wimbledon, helping users and devices transition to Windows 11. You will work as part of a small team to deploy hardware, configure accounts, and provide first-line end-user support. You’ll troubleshoot issues across hardware, software, and connectivity while logging incidents and guiding configurations throughout the rollout. This is an hands-on, delivery-focused position with a clear impact on the migration’s success.

Responsibilities
  • Support device and user migrations to Windows 11
  • Hardware deployment, installation, and setup
  • User account configuration and onboarding
  • Provide Level 1 desktop support to end users
  • Troubleshoot hardware, software, and connectivity issues
  • Incident logging, investigation, and resolution
  • Manage user and device configurations throughout the migration process
Key requirements
  • Previous experience in a Desktop Support, IT Support or Deployment role
  • Experience supporting Windows-based environments
  • Experience with migration, deployment, rollout, or refresh projects
  • Windows-based environments
  • Migration/deployment experience
  • Hardware deployment and onboarding

Reference: WJ-747_31244728 · Posted 08 Nov 2026, 12:27 AM

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