DevOps / Cloud Engineer

Location: Toronto Hybrid/ 4 days a week on site

We are looking for a hands-on DevOps / OpenShift Engineer with approximately 5 to 6 years of DevOps, container platform, and cloud engineering experience. The ideal candidate will have strong experience with Red Hat OpenShift Container Platform (OCP), working knowledge of PostgreSQL, and the ability to understand and support an existing application by reviewing documentation and learning the environment from the ground up.

We are looking for someone who is technically curious, self-driven, and comfortable taking ownership of an application even when extensive knowledge transfer may not be available.

Key Responsibilities

Support, maintain, and troubleshoot applications deployed on Red Hat OpenShift Container Platform (OCP).

Manage and troubleshoot containerized workloads running on OpenShift/Kubernetes.

Support application deployments and maintain CI/CD pipelines.

Troubleshoot application, container, infrastructure, database, and environment-related issues.

Work with PostgreSQL databases for application support, connectivity, SQL troubleshooting, and performance/health monitoring.

Review existing application and technical documentation to build a comprehensive understanding of the application and its dependencies.

Learn the application from scratch through documentation, configurations, logs, deployment pipelines, and hands-on investigation.

Automate operational and deployment activities using scripting and Infrastructure as Code where applicable.

Collaborate with application development, infrastructure, database, and production support teams.

Maintain and improve operational documentation, runbooks, and support procedures.

Identify opportunities to improve automation, monitoring, platform stability, and operational efficiency.

Core / Must-Have Skills

Approximately 5 to 6 years of DevOps / Cloud / Platform Engineering experience.

Strong hands-on experience with Red Hat OpenShift Container Platform (OCP).

Good understanding of Kubernetes and container technologies.

Hands-on experience with:

OpenShift / OCP

Docker / containers

Shell/Bash/Python or similar scripting

Good working knowledge of PostgreSQL, including:

Database connectivity

Monitoring and basic performance troubleshooting

Experience troubleshooting applications deployed in containerized environments.

Strong analytical and problem-solving skills.

Ability and willingness to review technical documentation and learn an unfamiliar application from scratch.

Self-driven with the ability to independently investigate issues and progressively develop application expertise.

Nice-to-Have Skills

Exposure to Generative AI / Large Language Models (LLMs).

Familiarity with AI/LLM APIs or AI-enabled applications.

Exposure to Azure OpenAI, Amazon Bedrock, OpenAI APIs, or similar technologies.

Experience with observability/monitoring platforms such as Splunk, Dynatrace, Grafana, or Prometheus.

Infrastructure as Code experience, such as Terraform or Ansible.

Experience supporting production or business-critical applications.