Digital Delivery Manager

As a Digital Delivery Manager, you will lead delivery for small to medium-sized teams or workstreams, enabling clients to achieve outcomes through structured delivery practices and AI-enabled tools. You’ll manage planning, reporting, risks, and stakeholder engagement while guiding teams to continuous improvement. This role combines hands-on delivery across the lifecycle with client-facing collaboration to drive complex digital transformations. You join a collaborative Digital & Data community focused on innovative solutions and growth.

• private healthcare for you and family
• 25 days annual leave (+ 0.5 day on Christmas Eve)
• generous pension
• annual performance-based bonus
• PA share ownership
• cycle to work

• Lead delivery for small to medium-sized teams or defined workstreams
• Run core delivery ceremonies (planning, stand-ups, reviews, retrospectives, backlog refinement)
• Develop and maintain delivery plans and roadmaps
• Promote AI-enabled delivery across the SDLC/PDLC and generate insights
• Use delivery metrics to report progress and risks to stakeholders, including AI-assisted insights
• Translate strategies into deliverable epics and user stories aligned to client outcomes
• Manage risks, issues, dependencies and RAID logs with visibility and action
• Contribute to proposals, SOWs, and account activities
• Mentor junior team members and build capability within delivery teams
• Engage with clients as a trusted delivery lead and explain progress and trade-offs
• Support and apply emerging AI tools in delivery while maintaining governance

• 2–6 years of experience in digital or agile delivery or technical project management
• Experience estimating, scoping, and delivering products/services using multiple delivery methods
• Hands-on experience with Agile and AI tooling in technical/engineering projects
• Familiarity with Jira, Confluence, Miro, Mural
• Knowledge of AI use across the SDLC and how to apply it
• Understanding of planning, estimation, governance and reporting in delivery
• Awareness of commercial considerations (scope, cost, delivery constraints)
• Public sector experience is beneficial but not required

• Excellent written and verbal communication
• Strong interpersonal collaboration across all levels
• Analytical mindset for problem solving and decision making
• AI tooling in delivery
• Delivery metrics (velocity, burndown, flow)
• Agile delivery methods