Digital Delivery Manager

In this role you will lead digital delivery for client projects, shaping outcomes through agile practices and AI-enabled delivery. You’ll manage a small to mid-sized team, set plans and roadmaps, and provide evidence-based updates to stakeholders. You’ll work hands-on across the delivery lifecycle, applying AI tools responsibly and guiding teams to deliver value within complex client constraints. This is a client-facing role that combines delivery leadership with continuous improvement, within a collaborative Digital & Data community.

• private healthcare for you and your family
• 25 days annual leave (+ 0.5 day on Christmas Eve)
• generous pension scheme
• annual performance-based bonus
• PA share ownership
• cycle to work (tax efficient benefits)

• Lead delivery for digital products, services and transformation initiatives in small to medium-sized teams or defined workstreams
• Run core delivery ceremonies (planning, stand-ups, reviews, retrospectives, backlog refinement)
• Establish and maintain delivery plans, roadmaps and team ways of working
• Help clients and teams adopt AI in delivery across the SDLC/PDLC, including reporting and insight generation
• Use delivery metrics (velocity, burndown, flow) to track progress and provide updates to stakeholders, applying AI where appropriate
• Translate strategies into deliverable work packages, epics and user stories aligned to client outcomes
• Support client understanding of digital/AI-enabled delivery and engagement with delivery practices
• Manage risks, issues, dependencies and RAID logs with visibility and action
• Contribute to proposals, Statements of Work and account activities
• Coach and mentor junior team members to build capability in digital delivery
• Operate in AI-enabled delivery environments with practical knowledge of emerging tools

• Typically 2–6 years of experience in digital/ agile delivery or technical project management
• Experience estimating, scoping and delivering products/services/outcomes using various delivery techniques
• Hands-on experience in technical/engineering projects using Agile and AI tooling
• Familiarity with Jira, Confluence, Miro, Mural and other collaboration platforms
• Knowledge and experience using AI in digital delivery across the SDLC
• Understanding of core delivery practices including planning, estimation, governance and reporting
• Awareness of commercial considerations (scope, cost, delivery constraints)
• Public sector experience is beneficial but not required

• Excellent written and verbal communication with clients and stakeholders
• Strong interpersonal skills for cross-level collaboration
• Analytical mindset with problem-solving and decision-making abilities
• Agile delivery methods in digital projects
• AI tooling and AI-enabled delivery across the SDLC/PDLC
• Delivery metrics (velocity, burndown, flow)