Dynamics 365 Engineer

As a Dynamics Engineer, you join Chetwood at an exciting stage to shape the Dynamics 365 journey. You will be the technical owner and SME, shaping the platform development and roadmap while building in-house capabilities. You’ll design and extend Dynamics 365, Power Platform and Dataverse, with integrations to the bank’s wider tech stack. Collaborating across teams, you’ll mentor others and drive secure, well-governed delivery that supports positive customer outcomes.

• Competitive salary
• 25 days holiday plus birthday off
• Pension contribution with Royal London
• Life assurance
• Private medical, dental and optical health insurance with AXA
• Hybrid working arrangement

• Act as the Dynamics 365 technical owner and SME to shape the platform roadmap
• Design, build and enhance Dynamics 365, Power Platform and Dataverse solutions, including integrations
• Build in-house capability via engineering standards, documentation, testing and automated deployment
• Ensure platform security, resilience and governance in line with security and data protection requirements
• Provide expert support for incidents and changes, driving continuous improvement in quality and reliability
• Collaborate with Customer Operations, Product and Technology to translate business needs into effective solutions
• Mentor and upskill colleagues to grow wider team capability across Shared Bank Services

• Hands-on experience with Microsoft Dynamics 365 Customer Engagement, Power Platform and Dataverse, preferably in financial services or a regulated environment
• Experience designing, building and integrating Dynamics solutions, including custom development, data modelling, Power Automate and APIs
• Understanding of Dynamics lifecycle management, including source control, testing and automated deployment
• Knowledge of security, data protection and operational resilience as they relate to CRM
• Strong communication skills to explain technical concepts to both technical and non-technical stakeholders
• Collaborative, delivery-focused mindset with a passion for sharing knowledge and developing others
• Desire to broaden skills beyond Dynamics, especially Python and AWS
• Relevant Microsoft Dynamics 365 or Power Platform certifications would be desirable

• Strong communication
• Collaborative and delivery-focused
• Mentoring and knowledge sharing
• Microsoft Dynamics 365 Customer Engagement
• Power Platform
• Dataverse