End User Computing Engineer
British Red Cross
Overview
In this role you will own the mobile devices program for staff and volunteers, enabling a consistent user experience across locations. You will manage 2,000 smartphones and tablets, collaborating with cross-functional teams to deploy secure platforms and applications. You will build automation and support Windows, macOS, and collaboration tools to sustain remote and on-site work. This position offers impact by improving mobile computing services and supporting enterprise-scale digitisation initiatives.
Pay / Benefits- Remote and hybrid working
- 36 days annual leave + option to buy 5 extra days
- Contributory pension up to 6%
- Learning & development opportunities
- Blue Light Discount Card
- Headspace app access (wellbeing)
- Apply Intune Configuration, Compliance and Application Protection Policies to mobile devices to ensure security and compliance
- Develop scripting and automation using PowerShell and Microsoft Graph
- Collaborate with developers to support digitisation and remote working through deployment and configuration of platforms and applications
- Support End User Computing team in managing Windows, macOS and collaboration services including Microsoft 365 and Atlassian suite
- Assist Service Operations in troubleshooting defects, identifying root causes, and contributing to problem management and major incidents
- Strong product knowledge of Microsoft M365 on mobile devices
- Experience with mobile device management and applications in an enterprise environment (1000+ devices)
- Excellent analytical and problem-solving skills with ability to translate insights into improvements
- Strong communication and collaboration with diverse stakeholders
- analytical thinking
- problem-solving
- communication
- Microsoft M365 on mobile
- Mobile device management through Intune (EMS)
- PowerShell scripting
Reference: WJ-747_31294145 · Posted 14 Nov 2026, 11:36 PM