EPR Floorwalker

Good Afternoon,

I am currently recruiting for an NHS organisation who are offering an initial temporary contract for an EPR Floorwalker , with the potential for extension. The rate is negotiable depending on experience.

We are looking for an EPR Floorwalker . This role can be based nationwide , with location and working arrangements to be confirmed.

The right candidate will:

• Provide on-the-ground support to clinical and non-clinical staff during the implementation or rollout of an Electronic Patient Record (EPR) system.

• Assist users with system navigation, functionality and day-to-day queries.

• Provide guidance and troubleshooting to resolve EPR-related issues.

• Support clinical staff with patient records, documentation, workflows and system processes.

• Escalate technical issues to the relevant IT and EPR support teams.

• Deliver basic training and guidance to staff to promote effective system use.

• Identify recurring issues and provide feedback to the project and implementation teams.

• Help minimise disruption to clinical services during EPR go-live and transition periods.

We require the following:

• Previous experience supporting an EPR system within an NHS or healthcare environment.

• Good understanding of clinical workflows and hospital processes.

• Experience providing face-to-face user support and troubleshooting.

• Strong communication and customer service skills.

• Ability to work in a busy clinical environment and support users under pressure.

• Flexible approach, with availability to work shifts, including evenings and weekends if required.

• Experience with Epic, Oracle Health (Cerner), CareFlow or other NHS EPR platforms would be advantageous.

To discuss this opportunity further, please send over an up-to-date CV and give me a call on (phone number removed).

If you know someone who would be a good fit for the role, please send over their contact details and get in touch, as we do offer a generous referral fee.

IF THIS ROLE IS NOT APPLICABLE TO YOU, BUT YOU ARE LOOKING FOR A ROLE, PLEASE SEND OVER YOUR CV AND I WILL CHECK WHAT ROLES I HAVE AVAILABLE.

Look forward to speaking with you soon.