Information Systems Team Manager

As a senior QA and information systems lead, you shape how quality is built into digital change across the Council. You will manage a team of QA System Test Analysts, coordinate testing across diverse projects, and provide evidence-based assurance on quality, risk and readiness. Your work strengthens testing capability, governance and security during system transitions. This is an opportunity to influence delivery, compliance and continous improvement in a public-service context.

• flexible working opportunities
• generous holiday entitlement
• guaranteed interview scheme
• commitment to safeguarding and wellbeing
• inclusive recruitment practices

• Provide day-to-day leadership and line management for QA System Test Analysts, set objectives and support development and wellbeing
• Plan team capacity and allocate specialist testing resources by criticality, risk and priorities
• Oversee test strategy, planning, execution, defect management, UAT support, evidence capture and readiness assessments
• Manage competing priorities, resolve delivery barriers and escalate scope/timescale changes
• Provide management oversight of critical defects, recurring failures and unresolved risks
• Own and improve QA standards, frameworks, templates, controls and reporting
• Ensure testing aligns with information governance, data protection, security, accessibility, records management and payment controls
• Promote use of testing tools, reusable assets and automation
• Act as senior testing contact for service leads, PMs, technical teams, business users and suppliers
• Translate complex quality findings into clear options, impacts and recommendations for technical and non-technical decision-makers

• Advanced knowledge of software testing, quality assurance and defect management
• Experience of digital delivery and transition of systems into live service
• Effective people leadership, workload management and resource-planning skills
• Ability to work across business-critical applications, integrations and supplier-supported solutions
• Confidence in challenging assumptions and maintaining independent professional judgement
• Strong communication and influencing skills with the ability to explain complex risks
• Commitment to secure, accessible, traceable and auditable testing practice
• Ability to balance delivery pressures with service quality and statutory responsibilities

• Strong communication
• Influencing skills
• Leadership and people management
• Advanced software testing and QA
• Defect management
• Digital delivery and live service transition