IT Application Operations Specialist

Lead application operations, vulnerability management, and deployment support for WCB-Alberta’s Business Technology Services in Edmonton, Alberta.

Reporting to the Application & Cloud Services Team Lead, the IT Specialist II supports project and service delivery. You will maintain application supportability through documentation, resolve IT questions, and troubleshoot standard or non-standard products. The role also contributes to cloud processes, technology implementation projects, and tactical or strategic feedback.

Key Responsibilities:

• Manage software installations, tuning, and technical assurance
• Support vulnerability management and deployment pipeline creation
• Resolve IT-related questions and application problems
• Develop on-premises and cloud-based support processes
• Coordinate short-term technology initiatives when requested

Requirements:

• Recognized computer-related university or technology institute education
• Three years of IT industry experience required
• One year of technical support experience required
• ISP designation and Azure Fundamentals AZ-900 held or pursued
• Strong communication, client service, and teamwork skills

Apply application operations, vulnerability management, deployment, and troubleshooting expertise across WCB-Alberta’s technology services.