IT Operations Manager AEC Environment

Support Omicron’s integrated design-build teams as an IT Operations Manager with infrastructure, vendor, and disaster recovery expertise. Work fully in-office downtown.

This IT Manager strengthens technology operations for architects, engineers, designers, builders, and project managers. The position combines hands-on leadership with cybersecurity, business continuity, service consistency, and cross-functional support. AEC or other project-based experience is considered an asset, alongside strong troubleshooting and process improvement skills.

Key Responsibilities:

• Support office and remote users through hybrid infrastructure operations
• Apply governance, security standards, and risk mitigation practices
• Validate backups and periodically test disaster recovery processes
• Coordinate vendors and external technology service providers
• Support IT budgeting, cost control, and investment planning

Requirements:

• Six to nine years in infrastructure, systems administration, or related roles
• Experience supporting cross-functional teams and business units
• Strong troubleshooting, prioritization, and problem-solving abilities
• Organized, process-oriented approach improving documentation and workflows
• Relevant Microsoft, VMware, CompTIA, or ITIL certifications are assets

Apply operational leadership, service coordination, and continuity expertise to help Omicron teams collaborate effectively from concept through construction.