IT Support Engineer

In this hands-on role you will support a growing IT function by remediating endpoint vulnerabilities ahead of a Cyber Essentials Plus audit. You’ll work across multiple sites, delivering 1st and 2nd line support and practical patching and remediation. You operate independently, troubleshoot quickly, and document progress to keep timelines on track. This role offers on-site, cross-site field work with travel across the South East and West. A strong focus on tangible remediation impact and secure desktop environments awaits you.

• expenses covered for travel between sites
• onsite role across multiple sites
• outside IR35 contract
• travel required with Oxford home location
• 6-week contract

• Provide 1st and 2nd line desktop support
• Remove, patch and update applications on user devices
• Troubleshoot and remediate endpoint vulnerabilities (Rapid7)
• Replace devices and resolve desktop/application issues
• Travel regularly between sites across the Southeast
• Document remediation work and updates on progress

• Experience in desktop support (1st & 2nd line)
• Application patching/remediation on endpoints
• Endpoint vulnerability remediation
• Device replacement and troubleshooting
• Willingness to travel between multiple sites across SE and West
• Experience with Rapid7 is highly desirable

• practical, hands-on approach
• ability to work independently
• strong problem-solving skills
• Microsoft/Windows desktop environments
• Desktop Support/1st & 2nd Line Support
• Application patching and updates