IT Training Specialist

A brand-new opportunity for an IT or Systems Training Specialist to join a well-established firm of solicitors in Hull. This position offers the opportunity to become a part of a great team in a business that provides a great culture. Working hours are 35 per week (Mon-Fri, 9am - 5pm with 1 hour for lunch and salary is dependent on experience).
DUTIES
Deliver systems training to new and existing staff.
Provide one-to-one coaching and group training sessions.
Create user guides, videos and other training resources.
Identify training needs across different teams.
Promote best practice in the use of business systems.
Support system upgrades and new technology rollouts.
Analyse common support requests to identify knowledge gaps.
Encourage adoption of efficient and consistent ways of working.
Collaborate with the ICT team and colleagues across the firm.
THE CANDIDATE
Experience delivering IT or systems training.
Strong communication and presentation skills.
Ability to explain complex systems in a simple way.
Confident working with colleagues at all levels.
Excellent organisational and planning skills.
Experience creating training materials and resources.
Ability to support change and encourage technology adoption.
Experience in a professional services environment.
Knowledge of legal systems or experience within a law firm (desirable).
Experience supporting system implementations or upgrades (desirable).
THE CONSULTANCY
Edwards & Pearce acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Edwards & Pearce is an Equal Opportunities Employer.