Lead Forward Deployed Engineer - EMEA

As the regional Head of Forward Deployed Engineering, you will build and lead a high-performing FDE team to accelerate enterprise adoption of automation. You’ll own delivery quality, people development, and regional execution, while staying hands-on with customer engagements. You’ll shape production-ready workflows, reference architectures, and reusable assets, aligning with cross-functional partners to deliver measurable customer outcomes. This is a pivotal leadership role at a fast-growing, remote-first AI workflow platform.

• Competitive compensation
• Equity ownership
• Remote-first with global flexibility
• Comprehensive health plans (regional specifics vary)
• 401(k) with employer match (US)
• Hackathons and opportunities for skill growth

• Build and lead a high-performing regional FDE team, hiring and coaching engineers and partnering with Deployment Strategists
• Set and maintain a high technical quality bar for production workflows, custom nodes, and integration architectures
• Manage regional capacity, workload, and staffing while remaining hands-on with customer engagements
• Lead regional engagement intake and prioritization with Customer Success, Sales, and Partnerships for high-value accounts and renewals
• Qualify and scope customer engagements, balance internal FDEs and delivery partners, and ensure clear success criteria and timelines
• Drive measurable customer outcomes through production-ready workflows and smooth handovers to Customer Success
• Create reusable technical assets (workflows, architectures, workshop materials) and turn learnings into scalable best practices
• Collaborate with Partner Delivery Manager to ensure partner-led engagements meet standards and support partner readiness
• Translate customer feedback into actionable priorities with Product and Engineering to improve reusable product capabilities

• 6+ years in forward deployed engineering, solutions engineering, professional services, or technical consulting in a software company
• 2+ years of technical team leadership and coaching experience
• Hands-on experience with workflow automation, integration platforms, or low-code tools
• Experience delivering production-ready workflows and integrations with APIs, authentication, data handling, security, and enterprise architecture considerations
• Strong cross-functional collaboration across Sales, Customer Success, Product, Engineering, and Partnerships
• Customer outcome mindset and ability to balance technical excellence with business impact
• Player-coach mentality with hands-on technical work and scalable delivery processes
• Regional availability and willingness to travel to customer sites as needed

• leadership and team development
• cross-functional collaboration
• customer-focused delivery
• workflow automation
• integration platforms
• low-code tools