Observability Architect

You will lead the technical direction of an enterprise observability service, guiding the client’s architects and internal pod from day one. You shape the target architecture for a new platform while maintaining the current Dynatrace-based system. From 2027 you will own technical strategy, design data retention, ingest pipelines, instrumentation standards, and event management, ensuring high-quality delivery and smooth handover to support. This role blends strategy, hands-on leadership and governance to drive a unified, scalable observability platform.

• tailored benefits for wellbeing
• flexible work options
• Learning and Development opportunities
• focus on growth and development
• global employer recognition

• Define observability strategy and target architecture with client architects as trusted advisor
• Lead current-platform configuration, enhancement and alert-quality efforts to inform the target design
• Own the design of the new platform: tenancy/access, data retention, telemetry ingest/processing, and coverage standards
• Define OpenTelemetry-based instrumentation standards and onboarding patterns, including Kubernetes via Dynatrace Operator
• Set alerting/AI-assisted diagnostics strategy and SLO patterns; design ServiceNow event pipeline with enrichment, correlation, incident rules and CMDB alignment
• Lead engineering technically, govern monitoring-as-code approach, and oversee handover into ongoing support

• 10+ years in infrastructure, SRE or monitoring engineering
• 4+ years in observability architecture or lead roles
• Strong hands-on Dynatrace at enterprise scale
• OpenTelemetry-based architecture design experience for instrumentation, ingestion, processing and visualization as separate layers
• Ability to define instrumentation standards, alerting philosphy, data retention/access design, and ITSM/incident integration
• Experience with toolchain rationalisation and replacing legacy monitoring tools
• Experience managing monitoring configuration as code with CI/CD and access model protection

• Excellent stakeholder engagement and communication
• Strategic thinking with ability to defend decisions with clients
• Leadership and mentoring of engineering teams
• OpenTelemetry architecture
• Dynatrace platform knowledge
• Datadog, e.g., as alternative platform experience (Nice to Have)