OpenLease Application Operations Analyst

Administer OpenLease and monitor banking applications in a remote Canada-based role. Solve complex incidents through systematic analysis, configuration expertise, and collaboration.

This Application Operations Analyst role is designed for an analytical IT professional supporting complex banking applications. You will configure OpenLease, investigate application failures, and improve monitoring and operational processes. Responsibilities include user access administration, incident coordination, technical documentation, and collaboration with internal teams, developers, and software providers. Automation and continuous improvement are also part of the work.

Key Responsibilities:

• Configure OpenLease settings, workflows, and user roles
• Reproduce application issues and coordinate technical troubleshooting
• Identify automation opportunities within monitoring processes
• Maintain accurate knowledge base documentation
• Support continuous improvement across application operations

Requirements:

• Application operations or IT support experience
• Strong systematic analysis and long-term problem-solving ability
• Experience with monitoring tools, especially Splunk, is advantageous
• Basic SQL knowledge for troubleshooting and data analysis is advantageous
• Very good written and spoken German and English

Use OpenLease administration, monitoring, Splunk exposure, and analytical troubleshooting to strengthen banking application operations.