Oracle OSS Stack Lead

In this role you lead Vodafone’s Oracle OSS platforms to ensure high availability, performance, and resilience. You provide technical leadership across Oracle telecom applications and drive DevOps and SRE transformation with a focus on operational excellence. Based in Newbury, you influence roadmaps, governance, and stakeholder engagement while guiding production support and incident recovery. You’ll shape automation and observability to advance platform modernization.

• Own end-to-end Oracle OSS platforms with focus on availability and reliability
• Define technical roadmaps aligned to business priorities
• Drive capacity planning, risk management, and service improvement initiatives
• Ensure compliance with SLAs, KPIs, and governance frameworks
• Lead major incident response and root cause analysis
• Improve incident reduction and recovery times
• Govern release planning, deployment, and change management
• Drive automation via DevOps/SRE practices; support CI/CD (Jenkins, GitHub, Azure DevOps)
• Define observability standards using tools (Dynatrace, Splunk)
• Escalate as senior technical point for stakeholders and partners
• Manage relationships with Oracle and vendors; provide risk assessments
• Lead and develop support engineers; strengthen knowledge management
• Promote collaborative DevOps/SRE culture

• Significant experience in Telecom IT and Oracle OSS environments
• Strong expertise in Oracle OSS solutions (OSM) or Oracle Fusion Middleware
• Unix/Linux administration and Oracle SQL performance troubleshooting
• Knowledge of cloud, containerisation, Kubernetes (advantageous)
• Familiarity with monitoring, observability, and enterprise tooling
• Understanding of telecom network integrations and Oracle Fusion Middleware integration (beneficial)
• Strong knowledge of Incident, Problem, Change, Release Management
• Experience in ITIL-aligned service management
• Proven leadership of application support or operational teams
• Experience managing critical production services and major incident recovery
• Strong stakeholder engagement, vendor management, communication, and leadership

• Stakeholder engagement
• Leadership
• Communication
• Oracle OSS (OSM)
• Oracle Fusion Middleware
• Unix/Linux administration