Payments Operations Manager Markham

Lead payments operations in Markham by managing merchant services setup, gateway configuration, and PCI-DSS workflows for Jonas Club clients. Occasional local travel may be necessary.

As Payments Manager, you will lead Implementation Specialists and Trainers within Professional Services. Your work will coordinate merchant onboarding, recurring billing, portal training, and client commitments. Accuracy, compliance, accountability, and predictable processes are central to this position.

Key Responsibilities:

• Oversee merchant account setup and payment gateway configurations
• Maintain PCI-compliant workflows and recurring billing configurations
• Track performance, implementation timelines, and outstanding escalations
• Manage held transactions and merchant account issues
• Align payments work with implementation schedules and expectations

Requirements:

• Five to seven years in merchant services or payment operations
• Two to three years directly managing a team
• Hands-on PCI-DSS compliance and audit process experience
• Payment gateway or merchant processor configuration experience
• Strong organizational skills and ethical judgment

Bring payments operations leadership, PCI-DSS expertise, and merchant onboarding discipline to Jonas Club Software in Markham.