Personal Banking Associate Trainee

Build customer relationships with TD Canada Trust in Woodstock, Ontario, using banking advice and digital education skills. This branch-based role offers 37.5 hours weekly.

As a Personal Banking Associate Trainee, you will support customers with service transactions, banking solutions, and problem resolution. You will identify needs, guide customers to appropriate colleagues, and help explain mobile, ATM, and online banking. The position also includes branch operations, documentation, and customer experience improvement.

Key Responsibilities:

• Engage customers in advice, transactions, and digital education
• Guide customers toward appropriate banking solutions and contacts
• Educate customers about mobile, ATM, and online banking
• Support scheduled cash and non-cash transactions
• Complete accurate processes, documentation, and regulatory requirements

Requirements:

• High School diploma and/or one year relevant experience
• Complete Investment Funds Canada or equivalent within 90 days
• Proficiency with Microsoft Office, branch software, and internet
• Knowledge of banking solutions and processes
• Strong communication, organization, planning, and time management skills

Use customer service, banking knowledge, and digital guidance skills while developing as a TD Personal Banking Associate Trainee.