IT & Software

Product Lead

Hays

London · Greater London · United Kingdom

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Job ID:

Posted:

Closing date:

Location: London

Salary: 80k + Benefits (per annum)

Job type: Permanent

Working pattern: Full time

Industry: Government & Public Services / Projects & Change Management

Company: Hays

Consultant: Ellis Holland

Hays office: London-City — 5th Floor, 107 Cheapside,

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Email:

Your new company

This role is with a highly reputable public sector organisation.

Your new role

You'll play a key role in a major transformation programme, overseeing the successful implementation of a new Resource Management System, shaping the future operating model, managing supplier performance, and leading a team responsible for the ongoing development and optimisation of the service. This is a highly visible leadership role with significant influence across business, operational and technology functions.

What you'll need to succeed

  • Proven experience leading or owning workforce management, rostering, scheduling or resource management platforms within a large, complex organisation.
  • Product Leadership, Product Owner or equivalent experience, including roadmap ownership, prioritisation and service improvement.
  • Strong understanding of workforce deployment, resource allocation, demand planning or operational rostering environments.
  • Experience managing third-party suppliers and external technology partners, ensuring services deliver against business needs.
  • Ability to engage and influence senior stakeholders across operational, business and technology functions.
  • Track record of delivering large-scale business and technology transformation programmes involving people, process, systems and data.
  • Strong leadership skills with experience developing and managing high-performing teams.
  • Excellent problem-solving and decision-making capabilities, supported by the use of data, user insight and performance metrics.
  • Experience working within highly regulated, operationally critical environments.
  • Exposure to blue-light services, emergency services, public sector organisations or other large operational workforces would be highly advantageous.

What you'll get in return

Substantial pension contributions, Hybrid working 3 days in the office per week

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

# - Ellis Holland

Reference: WJ-5641_202737 · Posted 13 Nov 2026, 11:35 PM

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