Programme Test & Assurance Manager

Proven experience as a Programme Test Manager, Test & Assurance Manager or senior test leader on complex,

Demonstrable experience creating and driving an integrated test strategy from planning through execution,

acceptance and go-live.

Strong track record across end-to-end testing, cross-team integration testing, OAT, UAT, defect management and

release assurance.

Experience testing complete business processes and client journeys across people, process and technology.

Ability to turn complex delivery scope and dependencies into executable test plans, scenarios, ownership and evidence.

Experience managing test environments, data, resources, risks, issues, metrics and governance at programme level.

Credibility with senior business, operational and technology stakeholders, including the confidence to challenge readiness where evidence is insufficient.

Excellent planning, facilitation, communication, problem-solving and decision-support skills.

Highly desirable

Corporate, commercial, business or transaction banking experience.

Experience testing digital onboarding, payments, account servicing, lending or client-channel capabilities.

Experience launching new products, propositions or client capabilities in a regulated environment.

Understanding of banking operations, service transition, operational controls and regulated customer outcomes.

Experience working across Agile delivery teams within a broader programme or release construct.

Experience coordinating third-party suppliers and specialist platform teams.

Leadership profile

Outcome-led: focuses on whether the capability works for clients and colleagues, not simply whether test cases pass.

End-to-end thinker: sees dependencies, hand-offs and control points across journeys and teams.

Execution-focused: turns strategy into plans, mobilisation, disciplined delivery and closure.

Constructively challenging: raises quality concerns early and supports teams to resolve them.

Collaborative: creates shared ownership across Product, Proposition, Technology, Operations, Risk, Compliance and

Change.

Pragmatic and evidence-led: balances delivery pace with proportionate control and transparent risk decisions.

Measures of success

Critical client and colleague journeys are identified, traceable, executed and evidenced.

Cross-team dependencies and hand-offs are tested before launch.

OAT and UAT achieve meaningful, evidence-based acceptance.

Defects and readiness risks are visible, actively managed and resolved or consciously accepted.

Operational teams are prepared to support new capabilities from day one.

Release decisions are informed by clear evidence rather than subjective confidence.

New Corporate Banking capabilities launch with strong client, colleague and operational outcomes.