Registration Rep - Administrative

Our Client, a Healthcare company, is looking for a Registration Rep - Administrative for their Fountain Valley, CA location. Responsibilities: Communicates effectively in written and verbal form. Adheres to department policy of using two patient identifiers. Avoids HIPAA violations by choosing correct MRN and interviews, registers, and preregisters patients timely and accurately in Epic. Ensures all registration forms are complete, signed, and scanned. Enters notes in Epic as required. Provides excellent customer service using Simply Better and AIDET principles. Collects and posts payments timely and accurately. Immediately drops payment in safe or cash drawer. Monitors and manages work queues. PBX: answers calls timely, professionally, and routes calls appropriately. Ability to understand and follow all emergency codes and alarm paging protocols. Ability to follow company policies, procedures and directives. Supports department performance improvement activities. (Meetings, employee engagement survey, education, and training activities). Ability to interact in a positive and constructive manner. Ability to prioritize and multitask. Maintains registration accuracy rate of 95% or better. Requirements: General knowledge of insurance payors: PPO, HMO, POS, EPO, Medicare, Medi-Cal, & CalOptima. General computer skills required including electronic medical record and Microsoft Office. Knowledge of medical terminology. Preferred Skills & Experience: One to two (1-2) years Medical Office/Admitting/Registration or equivalent healthcare experience preferred. Bi-lingual (English/Spanish, or English/Vietnamese) preferred. Preferred Education: High school graduate preferred. Medical Terminology related course or certificate preferred Languages: English( Speak ) Spanish( Speak ) Vietnamese( Speak ) Required General knowledge of insurance payors Electronic medical record Microsoft office Medical terminology EPIC Why Should You Apply? Health Benefits Referral Program Excellent growth and advancement opportunities