IT & Software

Remote Incident & Problem Management Lead

Bank of Montreal

Remote · Nationwide · Canada

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BMO’s Canadian Digital Banking team is seeking a skilled Incident & Problem Specialist. You will drive incident remediation, lead post-mortems, and promote resiliency through data analytics. Strong communication and ITIL-aligned problem-solving are essential.

The role involves coordinating across technical and business teams, leveraging ServiceNow and PowerBI to deliver timely updates and improvements. A broad IT background supports rapid incident detection and service restoration.

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Reference: WJ-4483_1597049 · Posted 12 Nov 2026, 03:19 PM

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