Remote IT Infrastructure Analyst

Remote IT Infrastructure Analyst work at Helical Pile Solutions requires infrastructure installation expertise and IT managed services support. This full-time position starts immediately.

The IT Infrastructure Analyst supports corporate and project objectives across on-premises and cloud environments. Responsibilities include server hardware, network infrastructure, security applications, vendor coordination, and service management records. The role also covers network services, firewalls, wireless access, VPN support, and documentation.

Key Responsibilities:

• Install and maintain on-premises and cloud server hardware
• Monitor infrastructure health, availability, performance, and patch compliance
• Coordinate vendors, ISPs, and service providers during issue resolution
• Manage switches, routers, firewalls, and network services
• Maintain infrastructure diagrams, configurations, procedures, and recovery documentation

Requirements:

• Experience of zero years or above is accepted
• Skills in IT managed services and support
• Knowledge of DHCP, DNS, VLAN, and IP schemes
• Ability to support VPN and wireless network management
• Ability to follow change management processes and document changes

Apply infrastructure installation, network administration, and managed services support across Helical Pile Solutions’ remote operations.