Sales Trainer

Job Description

SayGo Home Loans is seeking a Sales Trainer to join our Scottsdale, AZ office. In this role, you'll design and deliver sales

training for our loan officer team - equipping them to convert inbound calls generated by our direct mail marketing

campaigns into closed loans. This is a full-time, on-site, salaried position ideal for someone who is energized by coaching,

curriculum development, and measurable improvement in team performance.

Key Responsibilities:

• Design, deliver, and continuously improve sales training programs for new-hire onboarding and ongoing development of

loan officers.

• Coach loan officers on phone-based sales techniques for converting inbound direct mail leads into applications and

closed loans.

• Develop training materials, call scripts, playbooks, and role-play exercises tailored to the mortgage sales process.

• Monitor and evaluate loan officer call quality and conversion metrics, providing individualized coaching and feedback.

• Partner with sales leadership to identify skill gaps and build targeted training plans to close them.

• Lead onboarding training for newly hired loan officers, ramping them to productivity quickly.

• Track and report on training effectiveness, tying programs to measurable gains in conversion and production.

• Stay current on mortgage loan products, compliance requirements, and sales best practices to keep training content

accurate and relevant.

Qualifications:

• Prior experience in sales training, sales coaching, or sales management within the mortgage industry required.

• Strong understanding of the mortgage loan origination process and phone-based sales techniques.

• Excellent presentation, coaching, and communication skills, with the ability to motivate and develop a sales team.

• Experience building training curriculum, scripts, or playbooks.

• Comfortable analyzing call and production metrics to drive coaching decisions.

• NMLS license a plus but not required for this role.

Why Work for SayGo

At SayGo Home Loans, you'll train a team working with a consistent, company-generated lead flow - our loan officers field

approximately 10-12 inbound calls a day from our direct mail marketing campaigns, so your coaching translates directly into

results you can measure. We're a VA, FHA, and Fannie Mae/Freddie Mac Agency-approved direct lender, and 100% of the

loan process - from application through underwriting, processing, and funding - is handled in house, giving you full

visibility into the process you're training on. We invest in our people with a collaborative culture that rewards initiative and

puts client experience first.

About SayGo Home Loans
SayGo Home Loans is a growing mortgage banking company headquartered in Scottsdale, Arizona. Led
by a leadership team with decades of combined mortgage industry experience, SayGo Home Loans is
built on operational excellence, regulatory compliance, and a people-first culture.