Salesforce Developer

About The Company

Michael Page is pleased to present an opportunity with an established procurement business operating across more than 10 countries. The organisation is investing in its commercial technology and bringing Salesforce management in-house from a third-party consultancy. This is an important step in strengthening ownership of its global commercial systems, improving how teams work with customer and business data, and supporting continued international growth.

About The Company

Michael Page is pleased to present an opportunity with an established procurement business operating across more than 10 countries. The organisation is investing in its commercial technology and bringing Salesforce management in-house from a third-party consultancy. This is an important step in strengthening ownership of its global commercial systems, improving how teams work with customer and business data, and supporting continued international growth.

The role is based in Yeovil, UK, and follows a hybrid working arrangement. The successful candidate will be expected to work from the office once a week, with flexibility to work remotely on other days in line with business requirements.

About The Role

The organisation is seeking a Salesforce professional to take ownership of its global commercial systems environment and become the in-house point of contact for Salesforce. You will administer and develop Salesforce Sales Cloud and Service Cloud, while helping connect and improve the wider commercial technology stack, including HubSpot and other business applications.

This is a varied, hands-on position spanning administration, development, research and discovery. You will work closely with Revenue Operations, Sales, Marketing, Customer Success and IT to understand operational needs and turn them into practical, well-supported system improvements. The role also offers scope to investigate appropriate AI-enabled solutions that may improve productivity, data quality and commercial execution.

Qualifications

The ideal candidate will have practical experience administering and configuring Salesforce in a business environment, with a strong understanding of Sales Cloud and Service Cloud. Experience owning or supporting CRM systems in-house is important, as this role requires someone who can take responsibility for the platform beyond delivering short-term consultancy projects.

You should also bring experience with HubSpot or a comparable commercial application, as well as an understanding of integrations and the importance of reliable data flows between systems. Strong analytical and problem-solving skills are essential, together with the ability to communicate technical concepts clearly to colleagues with different levels of technical knowledge.

Applicants should be curious about emerging technologies and interested in exploring where AI may offer useful, responsible support. A structured approach to documentation, security and data protection will also be valuable.

Responsibilities

• Administer, configure and optimise Salesforce Sales Cloud and Service Cloud to support business operations.
• Take ownership of Salesforce as the organisation's in-house platform lead and primary contact for system-related matters.
• Support and improve integrations between Salesforce, HubSpot and other commercial applications, helping maintain accurate and consistent data flows.
• Partner with Revenue Operations, Sales, Marketing, Customer Success and IT to gather requirements and prioritise system enhancements.
• Assess existing CRM processes and recommend changes that improve usability, data quality and commercial effectiveness.
• Investigate practical AI-enabled solutions and evaluate opportunities to improve productivity and execution.
• Provide technical support, troubleshoot CRM issues and coordinate timely resolutions.
• Maintain clear documentation covering configurations, processes, integrations and user support materials.
• Help ensure systems and data handling practices meet relevant security and data protection requirements.
• Keep informed about Salesforce capabilities and CRM best practices, sharing recommendations appropriate to the organisation.

Benefits

This position offers the opportunity to shape the in-house ownership of a global commercial systems environment and have a visible impact across multiple teams. You will work in a collaborative, cross-functional setting and have scope to contribute ideas on platform development, integrations and emerging technology. The role is hybrid, with an expected office presence in Yeovil once a week. Further details about the benefits package will be provided during the recruitment process.

Equal Opportunity

Michael Page and the hiring organisation are committed to fair and inclusive recruitment. All applicants will be considered on the basis of their skills, experience and suitability for the role, without discrimination on any grounds protected by applicable law. Reasonable adjustments can be discussed to support candidates throughout the recruitment process.