Salesforce Experience Cloud Administrator

Build Experience Cloud sites and Salesforce flows for RideCo’s on-demand transit platform in Waterloo Region, Ontario. Collaborate with stakeholders while supporting customer-facing systems and internal users.

This Salesforce Administrator manages configuration, development, testing, and adoption across multiple orgs. RideCo’s work includes customer-facing Experience Cloud sites, integrations, formulas, automations, and process enhancements. The position requires at least three days in-office attendance and may require travel to client sites in Canada and the United States.

Key Responsibilities:

• Develop and maintain multiple Experience Cloud sites
• Design complex Salesforce flows and process automations
• Support configuration and development across ongoing projects
• Prioritize and implement new processes successfully
• Train internal users and clients on Salesforce functionality

Requirements:

• 2+ years Salesforce configuration, support, and/or administration experience
• Experience creating and maintaining complex Salesforce flows
• Experience deploying and managing third-party integrations
• Strong Salesforce formulas knowledge and problem-solving skills
• Excellent written and verbal communication skills

Bring Experience Cloud, Salesforce flows, and stakeholder collaboration skills to RideCo’s customer-facing transit technology systems.