Salesforce Solution Architect

As a senior Salesforce Solution Architect, you will lead the design and delivery of enterprise-scale Salesforce solutions for the public sector, aligning architecture with security and governance. You will partner with senior stakeholders to translate requirements into scalable systems and mentor delivery teams. The role focuses on shaping transformation programmes and delivering best-practice architecture and integration. This is a high-impact opportunity to influence national digital services using cutting-edge Salesforce technologies.

• Lead architecture and design of enterprise Salesforce solutions for complex public sector programmes
• Act as trusted advisor to senior business and technical stakeholders
• Translate requirements into scalable, secure Salesforce solutions
• Define solution architecture covering integration, security, data migration and governance
• Run architecture workshops and present solutions to senior client teams
• Collaborate with delivery managers, developers and other architects to ensure successful delivery
• Identify technical risks and provide strategic recommendations throughout the lifecycle
• Support pre-sales activities including solution design, proposals and tech roadmaps
• Mentor technical teams and promote Salesforce best practices
• Ensure solutions meet public sector security, compliance and governance requirements

• Extensive experience as a Salesforce Solution Architect delivering enterprise programmes
• Strong background with UK Public Sector organisations
• Active SC Clearance (essential)
• Deep expertise across Salesforce Service Cloud, Experience Cloud and Public Sector Cloud
• Public Sector Solutions Accredited Professional certification (essential)
• Salesforce Service Cloud Consultant certification (essential)
• Experience with Data Cloud, MuleSoft, OmniStudio and Agentforce
• Strong understanding of integration architecture, APIs and Master Data Management
• Experience designing secure cloud solutions within highly regulated environments
• Knowledge of AWS or other cloud platforms is advantageous
• Strong stakeholder management and communication skills with executive-level engagement
• Experience leading architecture across Agile, Scrum and Waterfall environments

• stakeholder management
• communication
• mentoring
• Salesforce Service Cloud
• Experience Cloud
• Public Sector Cloud