IT & Software

Salesforce Technical Lead

NTT DATA

London · Greater London · United Kingdom

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Overview

In this role you will lead the design and delivery of complex, production-grade Salesforce solutions for public sector clients, shaping architecture and engineering practices. You’ll work closely with cross-functional teams to ensure high-quality, secure, and scalable implementations while mentoring others and driving continuous improvement. Your leadership will help manage risk, delivery forecasts, and stakeholder communications in an Agile environment.

Pay / Benefits
  • tailored benefits
  • Learning and Development opportunities
  • flexible work options
Responsibilities
  • Lead design and build of scalable, secure Salesforce solutions aligned to architectural standards
  • Provide technical leadership, guide solution design and implementation approaches
  • Own accurate estimation and proactively manage dependencies and risks
  • Maintain clear communication with delivery leads, product owners and stakeholders with progress updates and mitigation actions
  • Foster a quality-first engineering culture, ensuring testable, maintainable, production-ready solutions
  • Identify and resolve technical issues early and escalate risks with pragmatic solutions
  • Mentor junior team members and drive consistent standards across teams and environments
  • Contribute to Agile ceremonies, design workshops and planning sessions to enable predictable delivery
Key requirements
  • 7+ years Salesforce platform experience
  • Proven experience leading technical delivery on enterprise Salesforce programmes
  • Apex, LWC, integration architecture, and data modelling expertise
  • Strong understanding of Salesforce development patterns and governor limits
  • Experience with CI/CD pipelines and DevOps tooling (Copado, Gearset, Git-based workflows)
  • Experience integrating Salesforce with ERP, data platforms or external systems
  • Strong stakeholder management and communication skills
  • Familiarity with public sector regulations (GDPR, FOIA) and procurement processes
  • Security clearance: willingness to obtain / confirm current SC clearance; note: NPPV3 clearance required
  • Strong communication and stakeholder management
  • Mentoring and team development
  • Proactive problem-solving and risk management
  • Salesforce Service Cloud
  • Salesforce Experience Cloud
  • Public Sector Solutions

Reference: WJ-747_31210204 · Posted 01 Nov 2026, 12:15 PM

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