Information Security

Security Service Engineer

SER Limited

Andover · Hampshire · United Kingdom

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Security Service Engineer

Andover & Surrounding Areas

£36,000 - £42,000 DOE | £50,000+ OTE | Small Local Patch | Excellent Benefits

Are you an experienced Security Service Engineer looking for a role offering a local patch, strong earning potential and genuine long-term progression?

This could be the opportunity for you.

We’re working with a well-established and highly respected Fire & Security business with a nationwide presence and a strong reputation for investing in its engineers. They work with a wide range of customers, from SMEs through to major blue-chip organisations, and offer genuine opportunities to progress internally.

The Package

  • £36,000 - £42,000 DOE basic salary
  • £50,000+ OTE
  • Company van & fuel card
  • Personal use of company vehicle
  • Travel time paid after 30 minutes each way
  • 1 in 6 call-out rota with excellent additional earning potential
  • 25 days annual leave + bank holidays
  • Option to purchase up to 6 additional days' holiday
  • Sick pay from day one
  • 5% employer pension contribution
  • 4x Death in Service
  • Digital GP service through Aviva
  • Employee discounts with major retailers
  • Ongoing manufacturer and technical training
  • Genuine internal progression opportunities

The Role

As a Security Service Engineer, you’ll cover a small, well-managed patch across Andover and the surrounding areas, including Hampshire, Dorset, Bournemouth and Salisbury.

You’ll be responsible for servicing, maintaining and fault-finding across a range of commercial security systems, while providing a high level of customer service.

Key Responsibilities

  • Service, maintain and repair CCTV, Intruder Alarm and Access Control systems
  • Diagnose and resolve technical faults efficiently
  • Complete planned preventative maintenance (PPM)
  • Accurately complete service reports and documentation
  • Build and maintain strong relationships with customers
  • Participate in a 1 in 6 call-out rota

About You

We’re looking for an experienced engineer with a background in commercial security systems.

Ideally, you’ll have:

  • Experience servicing CCTV, Intruder Alarm and Access Control systems
  • Strong fault-finding and diagnostic skills
  • Intruder Alarm experience – essential
  • A full UK driving licence
  • A customer-focused approach

Installation Engineers looking to make the move into service are also encouraged to apply. Apply with your CV or contact Courtney Gilgunn @ Ser Ltd.

SER-IN

Reference: WJ-756_350651 · Posted 04 Nov 2026, 01:15 AM

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