Senior Application Administrator

In this role you will install, configure, and maintain SS&C Advent applications within a Managed Services context. You will upgrade Geneva client environments and resolve production issues to ensure high availability for diverse clients. You will collaborate with peers, mentor juniors, and help improve runbooks and operational procedures. The position offers on-call rotation and a path to impact client success on a global 24/7 basis.

• Hybrid work model
• Medical and vision coverage
• Employee Assistance Program
• Parental Leave
• Paid holidays
• SS&C University training

• Install, configure, and maintain SS&C Advent applications
• Upgrade and support Geneva client environments on the Managed Services platform
• Investigate and resolve production issues within Geneva environments
• Respond to service requests across a portfolio of Managed Services clients
• Assist with testing, documentation, and enhancement of runbooks
• Collaborate with team members and mentor junior colleagues
• Develop and maintain project plans, schedules, and technical/operational documentation
• Identify opportunities for process improvement and operational efficiency
• Manage infrastructure and platform projects from implementation to production support
• Participate in on-call rotation
• Contribute to a global 24x7x365 Technical Operations organization

• Strong experience administering enterprise applications in regulated environments
• Significant Systems Administration experience supporting complex enterprise environments
• Experience with vendor and third-party support for issue resolution
• Strong analytical and troubleshooting skills with root-cause analysis
• Experience managing cloud and virtualised environments (Linux, Windows Server, Citrix, VMware)
• Windows Server administration in an enterprise setting
• Scripting, automation, and configuration management (Shell, PowerShell, Chef, Jenkins, or equivalent)
• Excellent written and verbal communication
• Self-motivated, independent yet collaborative
• Ability to manage competing priorities and deliver projects on time
• Strong learning agility to adopt new technologies

• Excellent communication
• Self-motivated and results-oriented
• Team collaboration
• Linux
• Windows Server
• Citrix