Senior Customer Technology Advisor

AI-powered customer technology expertise defines this Senior Customer Technology Advisor role at Kyndryl. Lead pre-sales solutions while translating technical knowledge into customer value.

As a senior advisor, you will support Consulting, Advisory, and Architecture activities across Sales, Pre-Sales, and Delivery. You will identify business and technical requirements, develop cross-practice solutions, and create profitable deals. Customer-facing communication, consultative selling, and external certifications are central to the work.

Key Responsibilities:

• Coordinate the entire pre-sales process and verify quality compliance
• Support Consulting, Advisory, and Architecture activities across business areas
• Identify customer requirements and generate cross-practice solutions
• Develop profitable deals using extensive technical knowledge
• Deliver demonstrations, proofs of concept, and prototypes

Requirements:

• Deep knowledge of practice services and technical solutions
• Experience translating technical knowledge into customer insights
• Prior consultative selling experience
• External recognition and relevant technical certifications
• Bachelor's or Master's degree preferred

Apply customer technology expertise, consultative selling, and AI-focused solutioning to shape Kyndryl’s consulting practice.