Senior Database Reliability Engineer

As an SRE at ClickUp, you will strengthen the stability and reliability of a globally distributed, cloud-based platform used by thousands daily. You’ll own incident management, define SLOs/SLIs, and enhance observability across services. You’ll build scalable reliability solutions for petabyte-scale data and automate toil-away to accelerate innovation. This role sits at the intersection of software engineering and operations, shaping how teams collaborate inside a fast-moving, AI-powered product. You’ll join a bold, innovative engineering team shaping the future of work.

• remote work
• global team collaboration
• opportunity to work on AI-powered platform

• Understand system behavior, identify risks and remediation opportunities
• Own and improve the incident management process across the engineering organization
• Define SLOs/SLIs and implement error budgeting
• Improve observability across all services
• Build software to enable reliability of large-scale distributed systems
• Create automation and frameworks to reduce toil and speed up innovation
• Automate critical engineering processes and manage capacity/performance across clouds

• Strong software engineering mindset with SRE focus
• Cloud experience with CI/CD, managed services, and infrastructure-as-code
• Experience with production-grade infrastructure and IaC/configuration management
• *nix-based OS expertise and advanced troubleshooting
• Experience with VMs, containers, and orchestration
• RDBMS and NoSQL experience in production, including indexing/replication/sharding concepts
• Experience with logging, monitoring, and alerting; familiarity with SLOs/SLIs

• problem-solving under pressure
• ownership and initiative
• strong collaboration across teams
• Cloud environments and CI/CD
• Infrastructure as code (IaC) tools
• Observability tooling and alerting