Senior Endpoint Experience Engineer

As Endpoint Engineering Specialist, you will build and maintain Windows and Mac device images and standards to ensure a consistent, high-quality end-user experience. You will manage endpoint platforms (Intune, SCCM/MECM) and deploy software across Windows and macOS, while prioritizing vulnerabilities and patches in collaboration with security and compliance teams. You’ll act as a senior escalation point, driving engineering decisions that align with business processes and organizational standards. This role offers impact through improving endpoint reliability, security, and efficiency at a global scale.

• Build, configure and maintain Windows 11 and macOS images and standards
• Manage endpoint platforms using Microsoft Intune and SCCM/MECM, including policy config and lifecycle management
• Design, package, test and deploy applications across Windows and macOS via Intune and SCCM
• Scan and remediate endpoint vulnerabilities across Windows and macOS
• Collaborate with Cyber Security, Compliance and Service Management teams to ensure security and compliance
• Track and deploy OS and application patches in a timely, controlled manner
• Act as senior escalation point for global support on complex endpoint issues
• Develop understanding of business processes to inform engineering decisions
• Regularly review and improve endpoint engineering processes and standards

• 5+ years of experience specializing in Microsoft Azure technologies
• Bachelor’s degree in Engineering, computer science, or equivalent
• Experience with Windows Server/Client OS and services (MCSA preferred)
• Active Directory, Group Policy, ADFS, Azure AD, Conditional Access and SSO, DHCP, DNS
• Microsoft SCCM / MECM, Jamf
• Patch My PC
• PowerShell scripting in enterprise environments
• Microsoft Intune / Endpoint Management
• Intune update rings
• Windows 10 & 11 desktop performance troubleshooting
• General networking experience
• Azure Cloud Adoption Framework knowledge (Certified Azure Admin Associate)
• Microsoft 365 E5 suite knowledge (M365/Identity/Security)
• Understanding of Azure technologies

• Effective communication with IT staff and end users
• Ownership mindset and problem-solving, following issues through to resolution
• Strong teamwork and collaboration
• Windows 11 and macOS imaging
• Intune and SCCM/MECM-based management
• Application packaging and deployment