IT & Software

Senior IT Support Engineer Canada

GEI Consultants

Guelph · Ontario · Canada

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Support GEI Consultants across Canada with Microsoft 365 and Windows expertise in office and remote environments. Deliver advanced technical assistance to employees across North America.

As an IT Support Engineer, you will provide Tier 2/3 support for GEI’s cross-regional IT Support Team. Your work covers Windows 11, Microsoft 365, Intune, networking, VPN, security, and enterprise applications. You will resolve escalated issues while supporting more than 1,700 employees.

Key Responsibilities:

  • Provide advanced desktop, laptop, mobile, printer, and peripheral support
  • Manage tickets through JitBit, Teams, and phone
  • Configure devices using Windows Autopilot, Intune, and Endpoint Manager
  • Administer EntraID, Active Directory, Office 365, and enterprise applications
  • Support endpoint protection, networking, software deployment, and documentation

Requirements:

  • Bachelor’s degree or equivalent active certifications
  • Five to ten years of relevant IT support experience
  • Experience supporting Microsoft 365, Azure AD, and Intune
  • Windows 11, PowerShell, remote tools, and ManageEngine proficiency
  • Strong communication, organization, independence, and follow-through

Apply your Tier 2/3 support, Microsoft 365, Intune, and Windows skills with GEI Consultants in Canada.

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Reference: WJ-4483_1569876 · Posted 11 Nov 2026, 03:24 PM

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