Senior Java Routing Engine Developer

Build enterprise routing engines with Java and Spring Boot at Miratech, working remotely on scalable CX platform services. Shape real-time interaction distribution.

As a Senior Routing Engine Developer, you will design backend services for enterprise contact center operations. Your work spans distributed architectures, event-driven systems, REST APIs, and cloud-native technologies. Collaborate with product, architecture, workforce management, telephony, and CX platform teams to translate operational requirements into routing capabilities.

Key Responsibilities:

• Design routing engines distributing voice and digital interactions in real time
• Implement skills, priorities, capacity, availability, and business rules
• Develop Java and Spring Boot services, APIs, and integrations
• Optimize systems for concurrency, fault tolerance, and predictable performance
• Integrate telephony, messaging, CRM, identity, and analytics platforms

Requirements:

• 8+ years of software engineering experience
• Expert Java, Spring Boot, microservices, REST, persistence, and testing
• Contact center or customer engagement routing experience
• Knowledge of ACD, queues, skills, priorities, and workload balancing
• Experience with high-throughput, low-latency distributed systems

Apply routing architecture, Java expertise, and distributed systems knowledge to Miratech’s enterprise CX platform.